PRIVACY POLICY & 

GDPR DATA PROTECTION UPDATE

 

This privacy policy sets out how Parched Tea Bar uses and protects any information that you give us when you use this website. Due to the changes in the data protection laws, we have made updates to reflect on the GDPR (General Data Protection Regulations) that is enforceable on the 25th May 2018

Parched Tea Bar is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Parched Tea Bar may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

1. Registration data and certain other information about you is subject to our privacy policy. We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form, use Live Chat, email or enter information on our site. When you purchase an order on our website you agree to the Privacy Policy and the Terms & Conditions. When you shop on our website www.parchedteabar.co.uk, we may collect the personal information you input when you are placing your order.  This information may contain: Name, Address, Phone number, Delivery address, Email address, Credit card details and Details of the items you have ordered.  We use this information in a number of ways:- to ensure the smooth processing & delivery of your order, or to contact you if there is a problem with your order -to allow us to make any other visits from you to our website as easy as possible -to occasionally contact you via email or mail about Parched Tea Bar products and services that we believe would be of interest and benefit to you, based on your previous activity on our website or if we have any offers or information related to the goods you have previously purchased from us. If you would prefer not to receive this information, you can opt out at any time by letting us know – to profile our customer database to help us improve our service and product range, and to help us attract similar customers; this may involve working with third party analysis companies.As a customer your privacy is very important to us, and we will never release your details to third party organisations for the purpose of marketing or communications without your prior agreement. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

2. Parched Tea Bar strictly comply with the requirements laid down by the Data Protection Act 1998, and the Distance Selling Directives and are therefore obliged to ensure that your personal data is kept secure and up to date, and to respect your wishes. 

Third-party disclosure - We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

3. You may contact us at any time to request a copy of all data and information we hold on you as a customer.

 

4. You may also contact us to amend or update your details at any time by calling: 07878122549 

 

5. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Parched Tea Bar uses “cookies” to collect information.A cookie is a small data file that most major Web sites write to your hard drive for record keeping purposes when you visit them.

 

7. Cookies are implemented in every site built by Wix. Cookies allow Parched Tea Bar to improve your user experience, for example by remembering viewing preferences or displaying your recently viewed items. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

 

8. Parched Tea Bar does not use cookies to retrieve information from your computer that was not originally sent in a cookie.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since every browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

9. How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

10. 

Fair Information Practices:

The Fair Information Practices Principles form the backbone of privacy law in the European Union and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:We will notify you via email

      • Within 7 business days 

      • Within 72 hours any breaches will be sent to the Information Commisioners Office (UK).

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

11. If at any time you would like to unsubscribe from receiving future emails, you can email us at parchedteabar@yahoo.co.uk 

and we will promptly remove you from ALL correspondence.

12. Right to Erasure : Under Article 17 of the GDPR individuals have the right to have personal data erased. This is also known as the ‘right to be forgotten’. The right is not absolute and only applies in certain circumstances.

The GDPR specifies two circumstances where you should tell other organisations about the erasure of personal data:

  • the personal data has been disclosed to others; or

  • the personal data has been made public in an online environment (for example on social networks, forums or websites).

When does the right to erasure not apply?

The right to erasure does not apply if processing is necessary for one of the following reasons:

  • to exercise the right of freedom of expression and information;

  • to comply with a legal obligation;

  • for the performance of a task carried out in the public interest or in the exercise of official authority;

  • for archiving purposes in the public interest, scientific research historical research or statistical purposes where erasure is likely to render impossible or seriously impair the achievement of that processing; or

  • for the establishment, exercise or defence of legal claims.

  • The GDPR also specifies two circumstances where the right to erasure will not apply to special category data:

  • if the processing is necessary for public health purposes in the public interest (eg protecting against serious cross-border threats to health, or ensuring high standards of quality and safety of health care and of medicinal products or medical devices); or

  • if the processing is necessary for the purposes of preventative or occupational medicine (eg where the processing is necessary for the working capacity of an employee; for medical diagnosis; for the provision of health or social care; or for the management of health or social care systems or services). This only applies where the data is being processed by or under the responsibility of a professional subject to a legal obligation of professional secrecy (eg a health professional). 

  • We may require ID. If we have doubts about the identity of the person making the request we can ask for more information. However, it is important that you only request information that is necessary to confirm who they are. The key to this is proportionality. You should take into account what data you hold, the nature of the data, and what you are using it for.You will be notified without undue delay and within one month that we need more information from you to confirm  your identity. We reserve the right not to comply with the request until we have received the additional information.

13. Contacting Us:  If there are any questions regarding this privacy policy, you may contact us using the information below.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to us. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

 

Last Edited on 24th May 2018